Sales and return policy
1. Delivery
• Orders are processed within 1-3 business days from payment confirmation.
• When ordering sizes or colors that are not in stock, the item is ordered specifically for the customer and the estimated delivery time is communicated in advance.
2. Quality control
• All products are checked before delivery to ensure quality and that they comply with the description given on the website.
3. Returns and exchanges
• The customer has the right to return or exchange an item within 1 day of receipt if:
• The product has a manufacturing defect.
• The product does not correspond to the description provided.
• The product must be in original condition, unused and with original packaging.
4. Exceptions to returns
• Goods that have been used or damaged after delivery.
• Special orders of sizes or colors according to the customer's wishes, except if the item is defective.
5. Contact
• For questions or return requests, please contact us via:
• Phone: 0729619271
• Email: maysbazerbashi@gmail.com